Frequently Asked Questions
Just fill in the submit a valuation form with pictures and one of our specialist consigners will be get in touch to discuss further details about you BMW motor car. Once the details have been finalised we arrange a convenient time for pictures to be taken. Final approval is gained from yourself and the ad gets published on our platform with a auction time of 7 days.
We ask for bank card details to qualify the buyer . The bank card details given are authorised which makes sure the card is legitimate and the credit limit is sufficient for buyers fee’s if you successfully win the auction you are bidding on.
This will use up a proportion of your available credit limit until the authorisation is removed if the bidding is unsuccessful.
If you are successful in the your bidding a charge will only then be placed on your card of 4% of the winning bid price . There is a minimum charge of £400 applicable. Our fee’s are capped off at a maximum of £3000 no matter how high the winning bid price. This is a very cost effective way compared to other online platforms to sell a higher value vehicle.
Upon winning the auction the winning bidders stored credit card is charged for the buyers fee ( 4% ). An invoice will be produced showing the fee’s charged by us and what is then owed to the seller of the vehicle . It would then be up to you and the seller to organise payment of the remaining balance to complete the sale of the car.
The seller of the vehicle can be contacted through the comments section on the vehicle auction page.
If a direct offer is made to the seller during the auction period this would be breach of our terms and conditions. This will be investigated fully and the seller of the car will be charged 5% of the agreed reserve price or of the final bid – whichever is greater.
With the listing of a vehicle on our site that hasn’t met reserve both the buyer and seller will be agreeing by our terms and conditions that any buyers and sellers introduced via our platform will refrain not be able to take part in a private sale for 6 weeks.
have invested a lot of time and resources into the sale to bring the car to market and consider this a serious breach of our Terms and Conditions in Section 2.0.
(by this we refer to the time from when a listing becomes live until the auction subsequently closes – generally a 7 day period) – under no circumstances should private sales be requested or offered by any party during the auction period. We take reasonable steps to monitor this process including but not limited to the communications sent between buyers and sellers via our auction service.
(by this we refer to the period after the item sale is finalised) – under no circumstances should private sales be requested by registered Users of our service (Accounts active at anytime during the auction period) or networks, family members and affiliates to any Seller against a vehicle that was not sold due to not making the reserve price set. This clause is effective for 8 weeks after the auction end date. Reasonable steps will be taken to monitor this process including but not limited to the communications sent between Buyers and Sellers via our service.
If evidence comes to light that a breach to these terms above then the SELLER will be charged 4% of the agreed reserve price or of the final bid, whichever is the greater sum. The charge will be applied to cover costs of consigning the vehicle during the auction marketing process, which will include our time invested to appraise the vehicle, marketing costs on various platforms , cover any travel costs to view the vehicle. If we believe there has been a breach of this agreement, and liability from the Seller has not been disclosed, then our legal team will compile evidence for legal proceedings in the small claims court.